Clear guidelines on pre-dispatch cancellation, in-transit cancellation, and immediate refund processing.
You may cancel any order at zero penalty or cost at any time prior to package dispatch and courier AWB generation. To cancel before dispatch, simply call or WhatsApp our desk at +91 93769 88788 or email lappysquare12@gmail.com. The full paid amount will be reversed immediately.
If your laptop has already been handed over to air cargo (Blue Dart / Delhivery), we can still initiate an in-transit recall. In such cases, nominal one-way air freight charges (₹500 - ₹800 depending on region) may be deducted from the final refund, with the remaining balance credited back promptly.
Need to change your shipping address, phone number, or swap to another laptop configuration before shipment? Contact us within 4 hours of placing your order and we will update your shipment manifest free of charge.
For Cash on Delivery and WhatsApp orders, you can cancel freely before dispatch by contacting our WhatsApp support team.