7-Day Money Back Guarantee

7-Day Return, Replacement & Refund Policy

Your satisfaction is 100% guaranteed. Test your laptop at home for a full 7 days with zero financial risk.

Last Updated: October 2025•100% Legally Compliant (Consumer Protection Act 2019)

1. 7-Day Hassle-Free Testing Window

We believe you need real-world time to test your laptop with your daily coding IDEs, corporate software, or streaming workloads. If within 7 calendar days from delivery you encounter any hardware defect or cosmetic discrepancy, we provide an immediate 1-to-1 Unit Replacement or 100% Full Refund.

Covered Replacement Scenarios

Hardware Performance FlawAny component issue, thermal overheating, or port malfunction discovered during your 7-day home testing period.

Condition Grade MismatchIf the cosmetic condition does not strictly align with our declared Grade A+ or Grade A benchmark photos.

Accessory or Transit IssueMissing OEM power charger, damaged packaging in transit, or incorrect specification delivery.

2. Zero Reverse Pickup Charges

You will never be charged for return shipping. Lappy Square books and pays for an insured courier to pick up the device directly from your doorstep across India.

3. Rapid 3-5 Day Refund Timeline

Once the machine is received back at our diagnostic hub, our team inspects serial numbers and releases the refund within 24 to 48 hours. The funds reflect back in your original payment mode (Bank Account, UPI, Credit Card) within 3 to 5 business days.

How to Initiate a Return

Simply send a WhatsApp message to +91 93769 88788 or email lappysquare12@gmail.com with your Order ID and photos. Our team initiates the reverse pickup immediately.